GoG ePay Services 2026 – Register, Login & Check ePayslip on New Payslip Portal

Many government employees of Ghana struggle when they try to check their ePayslip on the GoG ePay Services portal. Problems like login errors, forgotten passwords, OTP verification issues, and confusion about how to download payslips can make the process stressful. This becomes even more difficult when employees urgently need their ePayslip for salary verification or loan applications.

This new payslip portal guide is introduced to solve these problems. It makes gog payslip access easy and secure for government employees in Ghana. This new CAGD payslip system help users to sign in, register, view salary details, download ePayslips, and manage payroll information online. 

Here you will find clear step-by-step guides to use the portal and solve common problems quickly and easily.

What is GoG ePay Services Portal?

The portal is a new ePayslip system created by the CAGD of the Ghana Government. It was launched on 10 FEB 2026. It is the new and updated version of the old GoGPayslip portal, which government employees used before. 
This portal helps employees to:
1. Check monthly ePayslip
2. Download salary slip
3. View salary details
4. Check deductions
5. Access payroll records
6. Manage account information

Who Can Use The CAGD ePay Services Portal?

This portal is designed for employees who work in the Ghana public sector. It allows authorized government workers to access their payslips and payroll information online. 

All workers paid by the Controller and Accountant-General’s Department can use the portal.

Why ePayslip is Important for Employees?

An ePayslip is an important document for every government employee. It provides a clear record of your salary, allowances, deductions, net salary and tax calculation and other payroll information.

Employees often need their ePayslip for financial, employment, and official purposes. It can be accessed online whenever needed through the payslip portal.

How to Register on the New CAGD ePayslip Portal?

If you are a new user and do not have an account yet, you must complete the registration process before accessing your ePayslip. Follow the steps below to create your GoG ePay Services account.

Step 1: Go to the Portal

Visit the official gogepayservices.com website using your preferred web browser. Make sure you are accessing the correct portal before entering your information.

Step 2: Select “Forgot Password”

First-time users should click the Forgot Password option. On the new portal, this option is used to start the account activation and registration process.

Step 3: Provide Your Employee Number

Enter your employee or staff number exactly as it appears in official records. After entering the number, continue to the next step.

Step 4: Enter Your Ghana Card Number

Type your Ghana Card (NIA) number and submit it for verification. The system will check your details against available records.

Step 5: Review Your Personal Information

Once your information is verified, your employee details may appear on the screen. Carefully review the information to ensure everything is correct.

You will be asked to confirm:

You should also provide:

Step 6: Verify Your Mobile Number

Confirm that your phone number is correct. After confirmation, request an OTP to continue with the registration process.

Step 7: Enter the OTP Code

A One-Time Password (OTP) will be sent to your registered mobile number. Enter the code in the verification field and proceed.

If the OTP does not arrive immediately, wait a few minutes before requesting another code.

Step 8: Create a Password

Create a password for your account. For better security, use a combination of letters, numbers, and special characters.

After creating the password, enter it again to confirm.

Step 9: Choose a Security Question

Select a security question and provide an answer that you can easily remember. This information may be useful if you need to recover your account in the future.

Step 10: Complete Registration

Review all the information you entered during registration. If everything is correct, submit the form to create your account.

Step 11: Log In to Your Account

After successful registration, a confirmation message will appear. Click the “Go to Login” option and use your new credentials to access your account.

Watch the official video to learn how to register for the employee self service portal. The video provides a step-by-step guide to help new users complete the registration process successfully.

Source: Official CAGD YouTube Channel.

GoG ePay Services Login 

If you have already registered, you can login to the portal without any problem by following these simple steps:

Step 1: Visit the official Portal

Go to the official CAGD epayslip website by clicking this link gogepayservices.com.

Step 2: Enter Your Staff Number

Enter your staff number in the first box. Your staff number is your unique payroll number issued by your department.

Step 3: Enter Your Password

Enter the password that you created during registration. Make sure your password is correct so you can log in easily.

Step 4: Click Sign In

After entering your ePayslip Login details, click the ‘Sign in’ button to access your gogepayservices account.

Step 5: EPayslip Portal Dashboard

After you log in, you will go to your dashboard. There, you can: 

How to Check GoG ePay Services Payslip?

Follow these easy steps to check your ePayslip on the portal.

Step 1: Sign In to Portal

Sign in to the official portal using your staff number and password. Make sure you enter the correct details to access your account. 

Step 2: Click “My Payslip”

After login, go to your dashboard and click on “My Payslip” for the next step. 

Step 3: Select Your Salary Month 

Choose the month and year for which you want to check your payslip.

Step 4: Select Your Salary Year

Choose the salary year for which you want to check your payslip.

Step 5: Click “Generate Payslip”

Now click the “Generate Payslip” button to view your GoG epayslip.

Step 6: Check CAGD ePayslip

Your payslip will appear on the screen, where you can check all your salary details easily. 

Step 7: Download Payslip

Click on the download button to save your payslip on your device. 

Step 8: Print Your GoG ePayslip

Click on the “Print” button to print your payslip. 

If you prefer a visual walkthrough, the official CAGD video below shows the entire payslip download process from start to finish.

Source: Official CAGD YouTube Channel.

Reset Login Password of GoG ePay Services Portal

If you forget your password or you want to reset your password for security reasons. Follow these steps to reset your portal’s sign in password:

Step 1: Go to Your Payslip Portal

Open the CAGD ePayslip portal by visiting gogepayservices.com website. You will be on the “Sign in” page. 

Step 2: Click Forgot Password

Click on the “Forgot Password” option to start resetting your password. 

Step 3: Enter Employee Number

Enter your employee number in the box. Make sure to enter the correct employee number before you continue. 

Step 4: Security Question

When you registered on the GoG ePay Services portal, you saved a Security question and answer. Now enter the answer to your security question.

Step 5: Enter Your Mobile Number

Type your registered mobile number in the box and make sure it is the same number you used when you registered on the portal. 

Step 6: Enter OTP Code

You will get an OTP code on your registered phone number, and you need to enter this 4 digit OTP to confirm your identity. Click the “Verify Code” button to continue the process.

Step 7: Create New Password

Set a new strong password by mixing upper case letters (ABC), lower case letters (abc), numbers (123), and special characters (@&#$). Choose a password that you can remember easily but others cannot guess your password. 

Enter the same password again in the “Confirm Password” box. 

Now, click on the “Reset Password” button to complete the process.

Step 8: Continue to Login

Your password has been changed successfully, and now you have to click on the “Continue to Login” button to use the payslip portal.

Old GoGPayslip
vs New GoG ePay Services

The Government of Ghana Completely Shifted the Payroll system by updating the GoGPayslip portal to a new portal to increase transparency and security. 

Comparison Table

If you want to understand the major difference between old and new payslip systems, this comparison table of portal features will help you.

Benefits of New ePayslip Portal

The New portal offers several advantages for Ghana government employees.

Easy Access

Employees can access their ePayslips anytime and from anywhere with an internet connection. The portal is available online 24/7, making it easy to check salary information whenever needed.

Time Saving

The portal removes the need to travel to HR offices for payslip related services. Employees can complete most tasks online in just a few minutes, saving both time and effort.

Secure System

User accounts are protected through OTP verification and identity checks. These security measures keep payroll information safe and prevent unauthorized access.

Fast Access

The new portal is designed to provide quicker access to payslips and payroll services. Employees can log in, view records, and download documents without long delays.

Paperless System

All payslips are stored digitally and can be downloaded whenever required. This reduces the need for printed documents and helps employees keep their records organized online.

Features of New CAGD Payslip Portal

The new employee self service portal offers many new features for employees: 

Employee Self Service

The new portal provides payroll related self service functions for Government of Ghana employees. Users can download their salary slips, manage employment records, and generate Mandate Numbers for salary loan applications.

Secure ePayslip Account

Your ePayslip account is protected with OTP, which helps keep your information safe in the new system. 

Easy Access

Now you are not asked to visit the HR office to collect your salary slip. You can open the portal anytime and check your employment and salary details without any problem. 

Check ePayslip

You can easily check your GoGPayslip every month from your home at any time. 

Download Payslip

You can download your ePayslip and keep it saved on your device to use anytime.

View Salary Details

You can see your full salary details, including allowances and deductions. 

GoG ePay Services Problems & Fixes

Many employees face different types of problems while using the portal every month.

Here are some common problems and their fixes.

Problem 1: OTP Not Received

Many Government employees say that their OTP code is not received on their registered phone numbers.

How to solve:

Problem 2: Unable to Sign in

If you want to check your payslip are unable to sign in to your GoG ePay Services portal.

Solution:

Problem 3: Registration Failed

If you fail to register your account on the ePayslip Portal follow these steps. This is normal and can be fixed without any stress. 

Solution:

Is GoG ePay Services Portal Safe?

Yes, the portal is designed with security measures to protect employee accounts and payroll information. Users must complete verification steps before accessing their payslip details. The portal uses:

OTP verification

A one-time password (OTP) is sent to your registered mobile number. You must enter this code to verify your identity and access your account.

Ghana Card verification

Identity verification helps protect your account. It confirms that you are the rightful account owner. This prevents unauthorized access to your payslip information.

Secure system

The portal uses security features to protect your information. These measures help keep payroll records safe. They also reduce the risk of unauthorized access.

Security Tip

Never share your password or OTP with anyone. Always use the official portal when logging in. This helps keep your account safe and secure.

Tips for New CAGD Payslip Portal Users

Following a few simple practices will help you access your account smoothly and keep your payroll information secure. These tips will also help you avoid common login and verification problems.
Follow these tips:

Help Center of GoG ePay Services Portal

If you are unable to access your account or need help with password recovery, you can contact the official GoG ePay Services support team. They will assist you with login problems, account verification, password resets, and other account-related issues.

Before contacting support, keep the following information ready:

HelpDesk Contact Numbers

In any problem, call on these official support numbers:

Other Places to Get Help

You can also contact:

They will guide you in every account related problem.

Conclusion

The GoG ePay Services portal is the new system for Ghana government workers to access their ePayslip online. This portal provides better security, fast access, and easy to use.

Employees can sign up on this portal, login, download ePayslip, and manage their salary information easily. The portal is secure, simple to use, and available at any time. If you follow the steps in this guide, you can use your account without problems and access your ePayslip anytime.

Frequently Asked Questions